Fodilicious Limited are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about visitors to our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Fodilicious Limited is a company registered in Scotland and our registered office in based in Edinburgh. We operate from Unit 6 Carmondean Business Units, Carmondean Centre, Livingston, West Lothian, EH54 8PT. Our company registration number is SC573037.
Information we collect from you
When you visit our website we may collect and store your personal data about your computer, including your IP address, location, browser type and history and how you use our website. This information may be combined with other information you provide to us.
Information you may provide us
register on the Fodilicious website
engage with our ‘Live Chat’ service
subscribe to our newsletter/email communications (we will send you an email confirmation to your inbox to confirm subscription)
complete an online enquiry form or any forms on our website
contact us by email or telephone
purchase products in the Fodilicious online shop
sign up to subscriptions to receive regular/repeat orders/products
write a review on our website
How this information is used
to improve your browsing experience by personalising the website;
to enable your use of the website and it’s services;
for verifying your identity for security purposes;
to provide you with the services that you request;
to enable us to assist you with enquiries;
for marketing our services and products;
to process transactions and to send products purchased via the website
send statements and invoices to you, and collect payments from you;
send you email notifications and information which you have specifically requested;
provide third parties with statistical information about our users – but this information will not be personally identifiable information.
deal with enquiries and complaints made by or about you relating to the website, products and services
Who has access to your information?
We will not sell your information or share it with third parties for marketing purposes.
We are committed to protecting your personal details and information when you register with us. Unless otherwise stated by yourself, you give us permission to share your details with carefully chosen third parties, and companies who are involved in the process of your purchase, such as our courier service provider. Please contact us if you do not wish to disclose any personal details in this case we can change your preferences.
When you enter your details into a sign up form on the Fodilicious website or tick a box to receive email communications from your data is stored on our website and with our data processor who provides us with email marketing services. Fodilicious has ensured this data processor is fully committed to storing your data in compliance with the current UK and EU regulations.
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information in compliance with current UK & EU regulations.
We will store all the personal information you provide on secure (password- and firewall- protected) servers. We will establish that all data processors are compliant with UK & EU Regulations. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Our website has a security certificate so your data is protected. Having an SSL certificate shows our visitors we have a trustworthy online presence and enables us to securely take online payments and store confidential data using our website.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
You may instruct us to provide you with any personal information we hold about you. Provision of such information is free of Charge for initial requests and is subject to verification of identity.
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to unsubscribe of the use of your personal data for marketing purposes.)
This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact us.
Last update March 2018